Learn about our services
-
I can assist in devising a bespoke governance system to ensure CQC compliance. This would include a governance calendar, in depth audits and action plans
-
Individual targeted audits on specific areas of concern such as mealtimes, culture or dignity and respect.
-
An unbiased complaints investigation service looking at individual complaints or trends and look at solutions and lessons learnt.
-
An in depth pre CQC inspection visit looking whether your service is Safe, Effective, Caring, Responsive and Well-Led. I will provide an action plan and recommendations for improvement.
-
I offer a bespoke service to check the quality of the service you are providing and can target specific areas such as infection control or the environment for example.
-
I can ensure that all staff responsible for care plan writing are fully trained in devising a person-centred care plan focusing on the clients individual needs.
-
I offer staff mentoring especially for newly appointed Registered Managers. I provide the support and knowledge to develop them in their new role.
-
Sometimes a totally independent investigation is required. I can fully investigate any grievances and offer an impartial decision.
-
I offer a full review of all aspects of daily living and give recommendations on improvements required